Privacy Policy

Effective Date: August 11, 2026

The Untroubled Leader Method (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products or services, enroll in our courses, communicate with us, or otherwise interact with The Untroubled Leader Method.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with The Untroubled Leader Method, we may collect information such as:

Name

Email address

Phone or mobile number

Billing and payment information

Mailing address

Account or login information

Course enrollment and purchase information

Communications you send to us

Information you provide through forms, surveys, or customer support

Website usage information, such as IP address, browser type, device information, and pages visited

Information collected through cookies and similar technologies

We collect only information that is reasonably necessary to provide our products, services, courses, customer support, and related business functions.

2. How We Use Your Information

We may use your information to:

Provide access to The Untroubled Leader Method courses, programs, products, and services

Process purchases and payments

Create and manage customer accounts

Communicate with you about your purchases, account, or course enrollment

Provide customer service and technical support

Send important administrative or transactional communications

Improve our website, products, courses, and services

Respond to questions, requests, or inquiries

Prevent fraud, misuse, or unauthorized activity

Comply with applicable legal obligations

If you separately consent to receive marketing communications, we may use your email address or other permitted contact information to send promotional communications in accordance with applicable law.

3. Mobile and SMS Information

We do not sell, rent, or share mobile phone numbers or mobile information with third parties or affiliates for their own marketing or promotional purposes.

Information sharing with subcontractors or service providers that support our business operations is permitted when reasonably necessary to provide services such as customer service, communications, technology, payment processing, or other support services.

All other categories of use and disclosure described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We will use your mobile information and SMS consent only as permitted by applicable law and the terms under which you provided that information or consent.

If you opt in to receive text messages from The Untroubled Leader Method, you may receive messages related to the purpose for which you provided consent, such as customer communications, course information, account notifications, or other messages described at the time of opt-in.

You may opt out of SMS communications at any time by following the instructions provided in the applicable text message, such as replying STOP. You may also contact us directly to request assistance with opting out.

Message and data rates may apply depending on your mobile carrier and plan.

4. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you.

These service providers may include companies that provide:

Payment processing

Website hosting

Email delivery

Course and learning-platform services

Customer support

Information technology services

Analytics and website functionality

Business administration and related support services

These providers are permitted to use information only as necessary to perform services on our behalf or as otherwise permitted by law.

Mobile Information and SMS Consent

No mobile information, including mobile phone numbers and SMS/text-message opt-in data or consent, will be shared with third parties or affiliates for their own marketing or promotional purposes.

Where necessary, mobile information may be provided to service providers or subcontractors solely to support services that we provide to you, such as customer service, communications delivery, or technical support.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve our products and services.

You may be able to control or disable certain cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

6. Payment Information

When you make a purchase, your payment information may be processed by a third-party payment processor.

We generally do not directly store complete credit card or debit card information on our own systems. Payment information is handled according to the applicable payment processor's privacy policy and security practices.

7. Communications

We may communicate with you by email, telephone, SMS/text message, or other communication methods regarding your account, purchases, courses, customer support requests, or other services you have requested.

Marketing communications will be provided in accordance with applicable law and your communication preferences.

You can unsubscribe from promotional emails by using the unsubscribe instructions contained in the email.

For SMS messages, you may opt out by replying STOP or using the opt-out instructions provided with the applicable messaging program.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.

When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal and business requirements.

10. Third-Party Websites and Services

Our website, courses, emails, or other communications may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

11. Children's Privacy

The Untroubled Leader Method is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you

Request correction of inaccurate information

Request deletion of certain personal information

Request information about how your information is collected or used

Opt out of certain marketing communications

Withdraw consent where processing is based on consent

Exercise applicable rights regarding the sale or sharing of personal information, where applicable

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

The Untroubled Leader Method
Email: [[email protected]]
Website: [theunroubledleadermethod.com]

By using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy.